Since MindMeld is a cloud-based solution, the company is able to aggregate information from its customers. Spark Room Kit - Enhance smaller meetings through audio and video.Spark Board - Contextual voice or video interactions to enable more efficient meetings.Spark Care Bot - A virtual agent that would handle customer care instead of a human.Spark Bot - A chat assistant that would interact with workers and execute tasks autonomously.The low-hanging fruit for Cisco is to leverage MindMeld in integrating with its Spark platform in the following areas: This lets companies tap into collective knowledge without requiring a Vulcan to perform a mind meld on every co-worker. Or a project team could ask Spark Board to find the most relevant information on oil and gas exploration, and the MindMeld ML algorithms would quickly do so. Once the MindMeld integration is done, a group of doctors in a room outfitted with a Spark Board could ask the device to pull up a patient's health records and X-rays.
In his March Enterprise Connect keynote, Jens Meggers, Cisco SVP and GM for the Cloud Collaboration Technology Group, gave us a taste of what's to come when he prompted a Spark Board room-based team collaboration device to call someone through voice commands. Extensive vocabulary libraries and knowledge graphs for quick answer generation on frequent questionsĬisco will use the technology to advance Spark, its team collaboration tool, in the areas of ambient listening.Advanced natural language parsing with capabilities in the areas of entity extraction, language semantics, and pattern recognition.A conversational AI platform enabled by large-scale ML.In addition to talent, MindMeld will bring the following capabilities to Cisco: The company built its own proprietary machine learning (ML) algorithms that facilitate natural language transactions though voice and chat assistants. For those not familiar with MindMeld, the company has an AI platform that enables businesses to build conversational interfaces into applications and devices. Today Cisco fast-forwarded its internal efforts by announcing the intention to acquire a small (24 employees) startup, called MindMeld, for $125 million. Back in July 2016, Cisco previewed a speech interface, called Monica, and made it clear that AI was something it was pursuing. Of all the unified communications vendors, Cisco has been among the most vocal regarding the use of AI for improving collaboration. For now, we'll need to find a better way of doing things faster and smarter, and companies are looking to fill that gap through artificial intelligence (AI). However, we're still a few hundred years from forming an alliance with our future friends.
which would hopefully lead to smarter and better decisions. Called the Vulcan mind meld, the technique allowed for an exchange of data (thoughts) enabling the participants to act as one mind. In Star Trek, when Spock wanted to get smarter about something, he could create a telepathic link between himself and another person.
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